Celonis experienced a major incident on January 29, 2026, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 29, 2026, 04:23 PM UTC
The fix for the infrastructure-related issue in the BR-1 region has been successfully deployed, and we are seeing a restoration of services across the environment. Our engineering teams have confirmed that the impact is now mitigated. We are closely monitoring the system performance to ensure full stability. Thank you for your patience.