Celcoin incident

Instabilidade nos serviços Pix Cash-Out e Pix Cash-in

Critical Resolved View vendor source →

Celcoin experienced a critical incident on July 16, 2026 affecting Pix Depósito (cash-in) and Pix Retirada (cash-out), lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:56 PM UTC
Resolved
Jul 16, 2026, 09:32 PM UTC
Duration
36m
Detected by Pingoru
Jul 16, 2026, 08:56 PM UTC

Affected components

Pix Depósito (cash-in)Pix Retirada (cash-out)

Update timeline

  1. investigating Jul 16, 2026, 08:56 PM UTC

    Identificamos uma anormalidade e nossa equipe está trabalhando para resolvê-la o mais rápido possível.

  2. investigating Jul 16, 2026, 08:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2026, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 09:32 PM UTC

    O incidente foi resolvido.