CDC Service incident

Edge Router NP reset

Resolved after 1 hour 57 minutes, affecting Global IP Transit and Global IP Transit (Global IP Transit — ME14) and 1 more, on March 2, 2026.

resolved Mar 02, 2026, 06:06 PM UTC

We have seen no further evidence of errors appearing on the NP as such believe the system to be stable. We will continue to monitor this device closely.

Started
Mar 02, 2026, 04:09 PM UTC
Resolved
Mar 02, 2026, 06:06 PM UTC
Duration
1h 57m
Detected by Pingoru
Mar 02, 2026, 04:09 PM UTC

Affected components

Global IP TransitGlobal IP Transit (Global IP Transit — ME14)Global IP Transit (Global IP Transit — DA2)

Update timeline

  1. investigating Mar 02, 2026, 04:09 PM UTC

    We have identified an interruption to a small selection of services to public upstream connections due to one of our own edge routers automatically resetting its NP. The automated reset clears the fault that the router identified but will have caused traffic to re-route to a different path while the route was unavailable. The event has fully recovered already and we are investigating the cause. At this time we do not expect any further interruptions as the automatic reset will have cleared any errors.

  2. resolved Mar 02, 2026, 06:06 PM UTC

    We have seen no further evidence of errors appearing on the NP as such believe the system to be stable. We will continue to monitor this device closely.

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