CCLI incident

Some systems including SongSelect are down due to a Microsoft Azure outage.

Major Resolved

CCLI experienced a major incident on July 23, 2026 affecting api.ccli.com and songselect.ccli.com, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:51 PM UTC
Resolved
Jul 23, 2026, 08:15 PM UTC
Duration
4h 23m
Detected by Pingoru
Jul 23, 2026, 03:51 PM UTC

Affected components

api.ccli.comsongselect.ccli.com

Update timeline

  1. identified Jul 23, 2026, 03:51 PM UTC

    We are waiting for Microsoft to resolve the issue on their platform.

  2. monitoring Jul 23, 2026, 06:36 PM UTC

    Microsoft seems to have resolved their infrastructure issues, and SongSelect is running again. We will continue to monitor over the next few hours.

  3. resolved Jul 23, 2026, 08:15 PM UTC

    This incident has been resolved.