CCLI incident

CCLI API is down and some features in SongSelect are not working

Major Resolved View vendor source →

CCLI experienced a major incident on October 5, 2023, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2023, 04:24 PM UTC
Resolved
Oct 05, 2023, 06:49 PM UTC
Duration
2h 24m
Detected by Pingoru
Oct 05, 2023, 04:24 PM UTC

Update timeline

  1. identified Oct 05, 2023, 04:24 PM UTC

    We have identified the problem and will have a fix in place very shortly..

  2. identified Oct 05, 2023, 04:56 PM UTC

    We are still working on the fix which is taking a bit longer than we anticipated..

  3. monitoring Oct 05, 2023, 05:07 PM UTC

    The fix is in place and we are currently monitoring..

  4. resolved Oct 05, 2023, 06:49 PM UTC

    Systems have been working fine for nearly 2 hours so this incident is now marked resolved..