Catchpoint experienced a notice incident on September 12, 2026, lasting 18h 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 12, 2026, 09:02 AM UTC
We are currently investigating an issue affecting nodes in the EMEA region. The issue began at approximately 02:45 UTC on September 12, 2026. Our team is actively investigating the issue. We will provide additional updates as more information becomes available.
- monitoring Sep 12, 2026, 09:56 AM UTC
A fix has been implemented, and the affected data has been successfully backfilled. We will continue to closely monitor the services to ensure ongoing stability.
- resolved Sep 13, 2026, 03:44 AM UTC
This incident has been resolved.