Caseware Cloud incident

Caseware Cloud Service, Partial Outage for United States users

Major Resolved View vendor source →

Caseware Cloud experienced a major incident on August 3, 2026 affecting Caseware Cloud Service, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 03:35 PM UTC
Resolved
Aug 03, 2026, 04:00 PM UTC
Duration
24m
Detected by Pingoru
Aug 03, 2026, 03:35 PM UTC

Affected components

Caseware Cloud Service

Update timeline

  1. investigating Aug 03, 2026, 03:32 PM UTC

    We are experiencing a Partial Outage of our Caseware Cloud Service in the United States region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

  2. monitoring Aug 03, 2026, 03:45 PM UTC

    Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

  3. resolved Aug 03, 2026, 04:23 PM UTC

    Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.