Caseware Cloud incident
Verity Service, Partial Outage for Canada and United States users
Caseware Cloud experienced a major incident on July 8, 2026 affecting Data Analytics Platform and Data Analytics Platform, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 02:49 PM UTC
We are experiencing a Partial Outage impacting Verity Service in Canada and United States region(s). Our teams are actively investigating the issue, identifying the root cause, and implementing the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience and appreciate your patience.
- monitoring Jul 08, 2026, 02:55 PM UTC
We are experiencing a Partial Outage impacting Verity Service in Canada and United States region(s). Our teams are actively investigating the issue, identifying the root cause, and implementing the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience and appreciate your patience.
- resolved Jul 08, 2026, 03:17 PM UTC
We are experiencing a Partial Outage impacting Verity Service in Canada and United States region(s). Our teams are actively investigating the issue, identifying the root cause, and implementing the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience and appreciate your patience.