Caseware Cloud incident
Cloud-based Engagement Solutions - DAS binders, Partial Outage for United States users
Caseware Cloud experienced a major incident on June 24, 2026 affecting Cloud-based Engagement Solutions, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 01:27 PM UTC
We are experiencing a Partial Outage of our Cloud-based Engagement Solutions affecting DAS binders, primarily impacting the US region(s). Our teams are actively investigating to identify the root cause and determine the appropriate corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- identified Jun 24, 2026, 01:54 PM UTC
We are experiencing a Partial Outage of our Cloud-based Engagement Solutions affecting DAS binders, primarily impacting the US region(s). Our teams are actively investigating to identify the root cause and determine the appropriate corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Jun 24, 2026, 02:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2026, 02:20 PM UTC
This incident has been resolved.