Caseware Cloud incident
Caseware Cloud Service, Partial Outage for Europe users
Caseware Cloud experienced a major incident on June 19, 2026 affecting Caseware Cloud Service, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 09:29 AM UTC
We are experiencing a Partial Outage of our Caseware Cloud Service in the Europe region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Jun 19, 2026, 09:32 AM UTC
Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
- resolved Jun 19, 2026, 09:55 AM UTC
Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.