Caseware Cloud incident
Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States
Caseware Cloud is currently experiencing a notice incident affecting SmartSync Cloud Service and SmartSync Cloud Service, which began 21h ago. The vendor's full update timeline is below.
Affected components
SmartSync Cloud ServiceSmartSync Cloud Service
Update timeline
- scheduled May 08, 2026, 06:00 AM UTC
Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.