Caseware Cloud incident

Caseware Cloud Service, Cloud-based Engagement Solutions, Degraded Performance for United Kingdom, Europe users

Minor Resolved View vendor source →
Started
Feb 23, 2026, 01:18 PM UTC
Resolved
Feb 23, 2026, 02:26 PM UTC
Duration
1h 8m
Detected by Pingoru
Feb 23, 2026, 01:18 PM UTC

Affected components

Caseware Cloud ServiceCloud-based Engagement Solutions

Update timeline

  1. investigating Feb 23, 2026, 01:18 PM UTC

    We are experiencing a Degraded Performance of our Caseware Cloud Service, Cloud-based Engagement Solutions in the United Kingdom, Europe regions. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

  2. monitoring Feb 23, 2026, 02:06 PM UTC

    Caseware Cloud Service, Cloud-based Engagement Solutions has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

  3. resolved Feb 23, 2026, 02:26 PM UTC

    Caseware Cloud Service, Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

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