Caseware Cloud incident
Caseware Cloud Service Partial Outage for Asia Pacific users | SSO login failures
Caseware Cloud experienced a major incident on March 11, 2026 affecting Caseware Cloud Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2026, 10:50 PM UTC
Experiencing a Partial Outage of our Caseware Cloud service in the Asia Pacific Region for those who tries to login to SSO. We are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Mar 11, 2026, 11:09 PM UTC
Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
- monitoring Mar 11, 2026, 11:27 PM UTC
Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary. Status: monitoring
- resolved Mar 11, 2026, 11:31 PM UTC
Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.