Caseware Cloud incident

Caseware Cloud Service, Partial Outage for Canada users

Major Resolved View vendor source →
Started
Mar 20, 2026, 08:31 AM UTC
Resolved
Mar 20, 2026, 09:32 AM UTC
Duration
1h 1m
Detected by Pingoru
Mar 20, 2026, 08:31 AM UTC

Affected components

Caseware Cloud Service

Update timeline

  1. investigating Mar 20, 2026, 09:19 AM UTC

    We are experiencing a Partial Outage of our Caseware Cloud Service in the Canada region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

  2. monitoring Mar 20, 2026, 09:27 AM UTC

    Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

  3. resolved Mar 20, 2026, 09:27 AM UTC

    This incident has been resolved.

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