Cartesia incident

Elevated connection errors in US regions

Minor

Resolved after 3 minutes, on September 1, 2026.

resolved Sep 02, 2026, 12:55 AM UTC

We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

Started: Sep 01, 2026, 08:00 PM UTC
Resolved: Sep 01, 2026, 08:04 PM UTC
Duration: 3m
Detected by Pingoru: Sep 01, 2026, 08:00 PM UTC

Update timeline

investigating Sep 01, 2026, 08:00 PM UTC

We are investigating some connection errors in US region.
resolved Sep 01, 2026, 08:04 PM UTC

We have mitigated the issue and continuing the root cause investigation.
resolved Sep 02, 2026, 12:55 AM UTC

We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

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