Cartesia incident
TTS language region validation fails requests
Minor
Resolved after 1 hour 36 minutes, on August 14, 2026.
We have mitigated the issue on our end and are continuing to monitor the state of our service.
Update timeline
- identified Aug 14, 2026, 07:58 AM UTC
A change rejects unknown TTS language regions, e.g. `hi-in` is rejected since an ISO 3166-1 alpha-2 country code is expected. We are working on rolling back this change. To correct the issue immediately, avoid sending the country code or send a corrected country code such as `hi-IN`.
- identified Aug 14, 2026, 08:07 AM UTC
The change has been rollbacked in APAC.
- monitoring Aug 14, 2026, 09:31 AM UTC
We have mitigated the issue on our end and are continuing to monitor the state of our service.
- resolved Aug 14, 2026, 09:34 AM UTC
This incident has been resolved.
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