Cartesia incident

Elevated File Download Errors

Minor Resolved View vendor source →

Cartesia experienced a minor incident on June 9, 2026 affecting Playground and Voice Agents, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 03:06 PM UTC
Resolved
Jun 09, 2026, 03:24 PM UTC
Duration
17m
Detected by Pingoru
Jun 09, 2026, 03:06 PM UTC

Affected components

PlaygroundVoice Agents

Update timeline

  1. investigating Jun 09, 2026, 03:05 PM UTC

    We're experiencing an elevated level of errors downloading files and are currently looking into the issue.

  2. identified Jun 09, 2026, 03:06 PM UTC

    Our file server is unable to verify read permissions. Most requests should succeed now.

  3. identified Jun 09, 2026, 03:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 09, 2026, 03:24 PM UTC

    This incident has been resolved.