Cartesia incident

Line Voice Agent calls may fail to connect

Minor Resolved View vendor source →

Cartesia experienced a minor incident on June 1, 2026 affecting Voice Agents, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 04:58 PM UTC
Resolved
Jun 01, 2026, 05:10 PM UTC
Duration
12m
Detected by Pingoru
Jun 01, 2026, 04:58 PM UTC

Affected components

Voice Agents

Update timeline

  1. investigating Jun 01, 2026, 04:58 PM UTC

    Due to issues with a downstream provider, calls made to voice agents on the Line platform may fail to connect

  2. investigating Jun 01, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 01, 2026, 05:10 PM UTC

    The issue with our downstream provider has been resolved.