Cartesia incident

API key issuing degraded

Notice

Resolved after 50 minutes, on September 23, 2026.

identified Sep 23, 2026, 09:06 PM UTC

Newly created API keys issued during this this period are invalid. Please create new API keys.

Update timeline

investigating Sep 23, 2026, 08:16 PM UTC

We've identified an issue where new API keys result in an "Invalid API key" error.
identified Sep 23, 2026, 08:26 PM UTC

We've traced the issue to a bug in a change to our API key issuing logic that caused new keys to not be persisted correctly. The change is being reverted. Existing production traffic is not affected. We are exploring remediation options for API keys that were issued during the incident.
identified Sep 23, 2026, 09:06 PM UTC

Newly created API keys issued during this this period are invalid. Please create new API keys.
resolved Sep 25, 2026, 11:47 PM UTC

This incident has been resolved.

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.