Cartesia experienced a notice incident on July 21, 2025 affecting Text to Speech (US), lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2025, 04:44 AM UTC
We are currently experiencing some instability in our EU cluster. We're going to begin rolling traffic over to the NA cluster while we investigate the degradation.
- monitoring Jul 21, 2025, 06:28 AM UTC
EU cluster is back up and appears to be stable. Continuing to monitor
- identified Jul 21, 2025, 07:21 AM UTC
It seems the mitigation we put in place for the EU cluster didn't hold. We're going to be rerouting EU traffic back to NA for the time being while we do a full rollback.
- monitoring Jul 21, 2025, 08:21 AM UTC
We've completed the full rollback and routed EU traffic back to the EU cluster. Will continue monitoring
- monitoring Jul 21, 2025, 08:21 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 21, 2025, 08:33 AM UTC
EU Cluster is stabilized.