Cartesia experienced a notice incident on July 24, 2025 affecting Text to Speech (US), lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Text to Speech (US)
Update timeline
- investigating Jul 24, 2025, 06:03 PM UTC
We're seeing reports of latency spikes from our NA cluster in short periods of time, and we're actively investigating. Appeared around 10:20 and 10:45 am PT
- identified Jul 24, 2025, 06:44 PM UTC
We haven't had a latency spike in a while but we're sporadically seeing workers be unavailable, reducing our capacity. Spinning up a new cluster to swap over to in order to reset the state of our nodes.
- monitoring Jul 24, 2025, 08:34 PM UTC
We've rolled over 100% of traffic to the new cluster. Monitoring now
- resolved Jul 24, 2025, 09:32 PM UTC
Seems we've been fine for an hour, closing. RCA coming shortly