Cartesia incident

Elevated errors on TTS requests for sonic-2

Minor Resolved View vendor source →

Cartesia experienced a minor incident on September 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 01:00 PM UTC
Resolved
Sep 18, 2025, 01:00 PM UTC
Duration
—
Detected by Pingoru
Sep 18, 2025, 01:00 PM UTC

Update timeline

  1. resolved Sep 18, 2025, 01:54 PM UTC

    A recent deployment introduced regressions affecting a subset of text-to-speech (TTS) requests using the latest sonic-2 model ID, including the dated variants sonic-2-2025-05-08 and sonic-2-2025-06-11. Between 1:00–1:30 pm UTC, impacted requests experienced elevated API error rates. The issue was isolated to the affected model IDs and did not impact other TTS models. The incident has been resolved.