Cartesia experienced a critical incident on October 1, 2025 affecting Voice Cloning, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Voice Cloning
Update timeline
- investigating Oct 01, 2025, 06:26 PM UTC
We are experiencing an issue where all PVC creations are failing. We are actively looking into this issue.
- identified Oct 01, 2025, 06:42 PM UTC
We've identified the issue and are currently testing a hotfix.
- monitoring Oct 01, 2025, 08:13 PM UTC
We've implemented a fix to the pipeline, and we're actively monitoring. Users can re-try any failed Pro Voice Clones to re-train them.
- resolved Oct 01, 2025, 09:05 PM UTC
This incident has been resolved.