Resolved after 1 day, affecting Voice Cloning, on November 4, 2025.
We have identified the root cause. The issue is impacting only a small number of requests and we are providing support for users. The full resolution will be resolved in the next Morning to ensure stability of our other services.
Affected components
Update timeline
- investigating Nov 04, 2025, 07:52 PM UTC
Pro Voice Cloning is experiencing some hangs in the training pipeline. We are investigating into the root cause of PVCs being stuck and not reaching completion or failure.
- investigating Nov 04, 2025, 09:44 PM UTC
We found a serialization issue that is causing uncaught errors in our training pipeline. We are working on a fix for both the serialization bug and improved error handling to communicate failed training pipelines to users.
- identified Nov 05, 2025, 02:49 AM UTC
We have identified the root cause. The issue is impacting only a small number of requests and we are providing support for users. The full resolution will be resolved in the next Morning to ensure stability of our other services.
- resolved Nov 05, 2025, 08:49 PM UTC
This incident has been resolved.
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