Cartesia incident
Log ingestion disruption for Line agent calls
Update timeline
- resolved Mar 11, 2026, 05:26 AM UTC
Duration: March 10, 2026, 9:00 AM PST - 9:14 PM PST Impact: Runtime logs for Line agent calls made during this time period were not available via the dashboard or API. Call processing was not affected. Resolution: Our engineering team identified the root cause as an upstream breaking change from an infrastructure provider that disrupted our log ingestion pipeline. A hotfix was deployed and log collection has been fully restored. All logs from the affected window have also now been recovered and backfilled. Next Steps: We are conducting a postmortem to improve reliability and detection speed moving forward.
Looking to track Cartesia downtime and outages?
Pingoru polls Cartesia's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Cartesia reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Cartesia alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required