Carrot quest incident

Задержки при валидации емейлов

Resolved after 1 day, on August 14, 2023.

monitoring Aug 15, 2023, 07:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 14, 2023, 11:58 AM UTC
Resolved
Aug 15, 2023, 12:21 PM UTC
Duration
1d
Detected by Pingoru
Aug 14, 2023, 11:58 AM UTC

Update timeline

  1. investigating Aug 14, 2023, 11:58 AM UTC

    Валидация новых емейлов проходит с задержкой, влияет на триггерные и ручные рассылки, экспорт лидов. Ведется поиск причин.

  2. identified Aug 14, 2023, 01:51 PM UTC

    Причины задержек найдены и устранены. Очереди на валидацию емейлов разгружаются.

  3. monitoring Aug 15, 2023, 07:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 15, 2023, 12:21 PM UTC

    This incident has been resolved.

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