Carrot quest incident

Неполадки в работе сервиса

Resolved after 2 hours 14 minutes, affecting API and Раздел Диалоги and 1 more, on February 12, 2024.

investigating Feb 12, 2024, 12:12 PM UTC

We are continuing to investigate this issue.

Started
Feb 12, 2024, 11:54 AM UTC
Resolved
Feb 12, 2024, 02:09 PM UTC
Duration
2h 14m
Detected by Pingoru
Feb 12, 2024, 11:54 AM UTC

Affected components

APIРаздел ДиалогиМассовые рассылки

Update timeline

  1. investigating Feb 12, 2024, 11:54 AM UTC

    Ведется поиск причин, готовим правки для стабилизации работы сервиса. Могут наблюдаться задержки в работе Диалогов, Базы знаний, срабатывании триггерных сообщений.

  2. investigating Feb 12, 2024, 12:12 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 12, 2024, 02:09 PM UTC

    Работоспособность сервиса и API восстановлена.

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