Cardknox experienced a minor incident on May 29, 2026 affecting Other, lasting 6h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Other
Update timeline
- identified May 29, 2026, 02:55 PM UTC
We have identified an issue with a 3rd party vendor causing transactions to fail for a small subset of merchants. The 3rd party is aware and is actively working on resolving. We will update as more information becomes available.
- monitoring May 29, 2026, 04:29 PM UTC
The 3rd party vendor has advised that they have resolved the issue. We will continue monitoring.
- resolved May 29, 2026, 09:26 PM UTC
This incident has been resolved.