Resolved after 1 day 6 hours, affecting Transaction Processing, on July 8, 2022.
The telecom service provider that has been experiencing an outage has released to following update: “Our technical teams are working to restore our services alongside our global technology partners, and are making progress. We know how much you rely on our networks. Today we have let you down. We are working to make this right as quickly as we can. We will continue to keep you updated, including when services will be back online.”
Affected components
Update timeline
- identified Jul 08, 2022, 01:34 PM UTC
Rogers, a third party telecom service, is experiencing an outage which is affecting transaction processing across Canada. If you are experiencing trouble processing debit or credit cards, please request an alternate payment method.
- identified Jul 08, 2022, 08:03 PM UTC
The telecom service provider that has been experiencing an outage has released to following update: “Our technical teams are working to restore our services alongside our global technology partners, and are making progress. We know how much you rely on our networks. Today we have let you down. We are working to make this right as quickly as we can. We will continue to keep you updated, including when services will be back online.”
- resolved Jul 09, 2022, 08:28 PM UTC
This incident has been resolved.
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