Cardknox incident
Contactless Debit Transaction Processing Issues - Elavon Canada
Notice Vendor's status page →
Resolved after 3 hours 12 minutes, affecting Transaction Processing and Elavon, on July 14, 2022.
Elavon has advised us that the issue has been resolved. This incident is now closed.
Affected components
Transaction ProcessingElavon
Update timeline
- identified Jul 14, 2022, 06:46 PM UTC
Elavon has notified us of a third party issue that is affecting Debit Contactless transactions in Canada. Customers experiencing an issue with contactless transactions should be advised to retry using the card chip.
- resolved Jul 14, 2022, 09:59 PM UTC
Elavon has advised us that the issue has been resolved. This incident is now closed.
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