Cardknox incident

Transaction Processing Issues

Resolved after 4 hours 47 minutes, affecting Transaction Processing, on August 3, 2022.

resolved Aug 03, 2022, 07:22 PM UTC

eWIC transaction approvals have returned to normal approval levels. This incident is now closed.

Started
Aug 03, 2022, 02:34 PM UTC
Resolved
Aug 03, 2022, 07:22 PM UTC
Duration
4h 47m
Detected by Pingoru
Aug 03, 2022, 02:34 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Aug 03, 2022, 02:34 PM UTC

    We are receiving reports of eWIC transactions failing. We are investigating and will update as more information becomes available.

  2. resolved Aug 03, 2022, 07:22 PM UTC

    eWIC transaction approvals have returned to normal approval levels. This incident is now closed.

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