Cardknox incident

Verosa - Transaction Processing Issues

Resolved after 3 hours 12 minutes, affecting Verosa Payment Terminal, on August 23, 2022.

investigating Aug 23, 2022, 09:11 PM UTC

We are receiving reports of transactions failing and/or lengthy transaction processing times on the Verosa platform. Affected Merchants can process transactions as well as verify any transaction statuses, on portal.cardknox.com.

Started
Aug 23, 2022, 09:11 PM UTC
Resolved
Aug 24, 2022, 12:24 AM UTC
Duration
3h 12m
Detected by Pingoru
Aug 23, 2022, 09:11 PM UTC

Affected components

Verosa Payment Terminal

Update timeline

  1. investigating Aug 23, 2022, 09:11 PM UTC

    We are receiving reports of transactions failing and/or lengthy transaction processing times on the Verosa platform. Affected Merchants can process transactions as well as verify any transaction statuses, on portal.cardknox.com.

  2. resolved Aug 24, 2022, 12:24 AM UTC

    This incident has been resolved.

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