Cardknox incident

EBT Transaction Processing Issues

Resolved after 4 hours 3 minutes, affecting Transaction Processing and EBT, on August 28, 2022.

investigating Aug 28, 2022, 03:28 PM UTC

We are receiving reports of EBT transactions failing and/or lengthy transaction processing times due to an EBT network issue. We will update as more information becomes available.

Started
Aug 28, 2022, 03:28 PM UTC
Resolved
Aug 28, 2022, 07:32 PM UTC
Duration
4h 3m
Detected by Pingoru
Aug 28, 2022, 03:28 PM UTC

Affected components

Transaction ProcessingEBT

Update timeline

  1. investigating Aug 28, 2022, 03:28 PM UTC

    We are receiving reports of EBT transactions failing and/or lengthy transaction processing times due to an EBT network issue. We will update as more information becomes available.

  2. resolved Aug 28, 2022, 07:32 PM UTC

    This incident has been resolved.

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