Cardknox incident

Clover Portal and Transaction Processing Issues

Resolved after 18 hours 52 minutes, affecting Clover, on September 30, 2022.

identified Sep 30, 2022, 11:07 PM UTC

Clover has advised they have identified the issue and are working on resolving

Started
Sep 30, 2022, 07:45 PM UTC
Resolved
Oct 01, 2022, 02:37 PM UTC
Duration
18h 52m
Detected by Pingoru
Sep 30, 2022, 07:45 PM UTC

Affected components

Clover

Update timeline

  1. investigating Sep 30, 2022, 07:45 PM UTC

    We are receiving reports of intermittent transaction processing errors and portal login issues on the Clover platform. We will update as more information becomes available.

  2. identified Sep 30, 2022, 11:07 PM UTC

    Clover has advised they have identified the issue and are working on resolving

  3. resolved Oct 01, 2022, 02:37 PM UTC

    Clover has advised this incident is resolved

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