Cardknox incident

Third Party Vendor Disruption

Resolved after 3 hours 8 minutes, affecting Transaction Processing and Merchant Portal, on March 13, 2023.

identified Mar 13, 2023, 04:21 PM UTC

Transaction processing and Merchant Portal functionality are currently being affected by a 3rd party service disruption. We are working on redirecting traffic to secondary systems.

Started: Mar 13, 2023, 04:21 PM UTC
Resolved: Mar 13, 2023, 07:30 PM UTC
Duration: 3h 8m
Detected by Pingoru: Mar 13, 2023, 04:21 PM UTC

Affected components

Transaction ProcessingMerchant Portal

Update timeline

identified Mar 13, 2023, 04:21 PM UTC

Transaction processing and Merchant Portal functionality are currently being affected by a 3rd party service disruption. We are working on redirecting traffic to secondary systems.
resolved Mar 13, 2023, 07:30 PM UTC

All systems are fully functional. This issue has been resolved.

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