Resolved after 21 hours 44 minutes, affecting eWIC, on May 1, 2023.
We are still seeing eWIC transactions intermittently fail. We will update as any more information becomes available.
Affected components
eWIC
Update timeline
- identified May 01, 2023, 02:54 PM UTC
We are receiving reports of intermittent transaction processing errors when attempting to process eWIC transactions. We have not yet received any notification from the eWIC processors regarding any incident on their end but we will update as more information becomes available.
- monitoring May 01, 2023, 09:01 PM UTC
We are still seeing eWIC transactions intermittently fail. We will update as any more information becomes available.
- resolved May 02, 2023, 12:39 PM UTC
This incident has been resolved.
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