Resolved after 6 hours 31 minutes, affecting Batch Settlement / Funding and Fiserv North, on May 11, 2023.
Fiserv has notified us that any delayed funding will be funded with tonight's funding cycle. This incident is now considered resolved.
Affected components
Update timeline
- identified May 11, 2023, 02:06 PM UTC
We are receiving reports of a funding delay for Merchants processing on the Fiserv North platform. We have reached out to Fiserv and will update here once we receive more information.
- monitoring May 11, 2023, 05:13 PM UTC
Fiserv has released the following statement: Fiserv experienced an issue settling a small subset of transactions yesterday, 05/10/2023, for clients using our North front end host data capture protocol. This will result in a full or partial delay in funding and reporting for those items. Recovery activities are in process to complete transaction processing on those items. There was no impact on authorizations.
- resolved May 11, 2023, 08:38 PM UTC
Fiserv has notified us that any delayed funding will be funded with tonight's funding cycle. This incident is now considered resolved.
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