Resolved after 1 hour 7 minutes, affecting Transaction Processing and ACH Services and 1 more, on September 5, 2023.
ProfitStars has advised that they have resolved the issue. This incident is now closed.
Affected components
Transaction ProcessingACH ServicesProfitStars
Update timeline
- investigating Sep 05, 2023, 10:24 PM UTC
We are receiving reports of ACH transactions failing on the ProfitStars platform. We will update as more information becomes available.
- identified Sep 05, 2023, 10:32 PM UTC
ProfitStars has confirmed that they are experiencing technical issues that are causing intermittent transaction failures. Their technical teams are actively working on resolving the issues.
- resolved Sep 05, 2023, 11:31 PM UTC
ProfitStars has advised that they have resolved the issue. This incident is now closed.
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