Cardknox incident

Conduent EBT/eWIC Transaction Processing Issues

Resolved after 2 hours 41 minutes, affecting eWIC, on April 1, 2024.

identified Apr 01, 2024, 03:58 PM UTC

Fiserv has notified us of intermittent processing issues on Conduent affecting eWIC transactions. Cardknox systems are fully operational. We will update this page as more information becomes available.

Started: Apr 01, 2024, 03:58 PM UTC
Resolved: Apr 01, 2024, 06:40 PM UTC
Duration: 2h 41m
Detected by Pingoru: Apr 01, 2024, 03:58 PM UTC

Affected components

eWIC

Update timeline

identified Apr 01, 2024, 03:58 PM UTC

Fiserv has notified us of intermittent processing issues on Conduent affecting eWIC transactions. Cardknox systems are fully operational. We will update this page as more information becomes available.
resolved Apr 01, 2024, 06:40 PM UTC

This incident has been resolved.

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