Cardknox incident

Possible EBT Service Disruption

Resolved after 2 hours 18 minutes, affecting EBT, on March 13, 2025.

identified Mar 13, 2025, 01:12 PM UTC

Fiserv has notified us of a potential 3rd Party service disruption that is affecting EBT processing across all US states. Progress is being made on resolving it. Note: SOLA/Cardknox systems are operating without issue.

Started
Mar 13, 2025, 01:12 PM UTC
Resolved
Mar 13, 2025, 03:30 PM UTC
Duration
2h 18m
Detected by Pingoru
Mar 13, 2025, 01:12 PM UTC

Affected components

EBT

Update timeline

  1. identified Mar 13, 2025, 01:12 PM UTC

    Fiserv has notified us of a potential 3rd Party service disruption that is affecting EBT processing across all US states. Progress is being made on resolving it. Note: SOLA/Cardknox systems are operating without issue.

  2. resolved Mar 13, 2025, 03:30 PM UTC

    This incident has been resolved.

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