CardCoins incident
Reduced Acceptance Rates of Certain Incomm Gift Cards
Notice Vendor's status page →
Resolved after 15 days 1 hour, affecting 377935 - Amex Gift Card and 409758 - SecureSpend/Target Gift Card/Vanilla Gift and 1 more, on January 27, 2022.
We are continuing to investigate this issue.
Affected components
377935 - Amex Gift Card409758 - SecureSpend/Target Gift Card/Vanilla Gift411810 - Vanilla Gift484718 - Vanilla Gift525362 - SecureSpend545660 - Vanilla Gift
Update timeline
- investigating Jan 27, 2022, 02:58 AM UTC
The acceptance rates of certain gift cards issued by Incomm have drastically reduced. Many users are experiencing erroneous decline messages when attempting to submit their card details. This includes cards bearing the SecureSpend, Target and Vanilla Gift branding.
- investigating Feb 11, 2022, 04:03 AM UTC
We are continuing to investigate this issue.
- investigating Feb 11, 2022, 04:03 AM UTC
We are continuing to investigate this issue.
- resolved Feb 11, 2022, 04:04 AM UTC
Acceptance rates for major Incomm gift cards has been restored.
Your product runs on more than CardCoins
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services