CardCoins incident
Reduced Acceptance Rates of Certain Incomm Gift Cards
Resolved after 31 days 14 hours, affecting 409758 - SecureSpend/Target Gift Card/Vanilla Gift and 411810 - Vanilla Gift and 1 more, on May 3, 2022.
Acceptance rates for all Incomm BINs has been restored to 100%. Thank you for your patience!
Affected components
Update timeline
- investigating May 03, 2022, 12:36 AM UTC
The acceptance rates of certain gift cards issued by Incomm have drastically reduced. If you attempt to submit these cards the order may be cancelled. This includes cards bearing the SecureSpend, Target and Vanilla Gift branding.
- monitoring May 10, 2022, 04:13 PM UTC
Acceptance rates for effected BINs has begun to improve. Please submit your order, if we are unable to complete it we will notify you right away. Thank you for your patience.
- monitoring May 10, 2022, 05:13 PM UTC
Our acceptance rates for these BINs is close to 50%. We will continue to monitor the situation.
- resolved Jun 03, 2022, 03:31 PM UTC
Acceptance rates for all Incomm BINs has been restored to 100%. Thank you for your patience!
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