CardCoins incident
Reduced Acceptance Rates of Certain Incomm Gift Cards
Resolved after 2 days 8 hours, affecting 409758 - SecureSpend/Target Gift Card/Vanilla Gift and 411810 - Vanilla Gift and 1 more, on June 16, 2022.
Certain gift cards, bearing the Vanilla Gift and Secure Spend branding, currently have reduced acceptance rates. This issue is unfortunately upstream from CardCoins, but we are actively working on a resolution to bypass these issues. You may submit orders with this card type, but please be aware there may be a delay in your order being processed. Thank you for your patience.
Affected components
Update timeline
- identified Jun 16, 2022, 11:42 AM UTC
Certain gift cards, bearing the Vanilla Gift and Secure Spend branding, currently have reduced acceptance rates. This issue is unfortunately upstream from CardCoins, but we are actively working on a resolution to bypass these issues. You may submit orders with this card type, but please be aware there may be a delay in your order being processed. Thank you for your patience.
- resolved Jun 18, 2022, 08:01 PM UTC
This incident has been resolved, all BINs are accepted at this time.
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