Resolved after 4 hours, affecting app.captivated.works, on July 30, 2026.
This issue has been resolved and video chats are fully operational. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Jul 30, 2026, 09:19 PM UTC
We're currently investigating an issue affecting video chats and related messaging features. Some users may experience failures when attempting to start or join video calls. Our team has identified the root cause and is working on a resolution. We'll post an update as soon as we have more information.
- monitoring Jul 31, 2026, 12:43 AM UTC
We've applied a fix for the issue affecting video chats. We're currently monitoring to confirm full resolution and will update this page once we've verified the fix.
- monitoring Jul 31, 2026, 01:19 AM UTC
This issue has been resolved and video chats are fully operational. We apologize for any inconvenience this may have caused.
- resolved Jul 31, 2026, 01:20 AM UTC
This incident has been resolved.
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