Captivated incident

Form Integration Outage

Resolved after 16 hours 24 minutes, affecting app.captivated.works, on May 27, 2025.

monitoring May 28, 2025, 01:28 PM UTC

We believe this to be resolved and are now monitoring.

Started
May 27, 2025, 10:01 PM UTC
Resolved
May 28, 2025, 02:26 PM UTC
Duration
16h 24m
Detected by Pingoru
May 27, 2025, 10:01 PM UTC

Affected components

app.captivated.works

Update timeline

  1. investigating May 27, 2025, 10:01 PM UTC

    We are currently investigating this issue.

  2. identified May 27, 2025, 10:06 PM UTC

    This issue stems from a rate limit from our forms provider, Jotform. We anticipate this issue being resolved this evening as that rate limit expires.

  3. monitoring May 28, 2025, 01:28 PM UTC

    We believe this to be resolved and are now monitoring.

  4. resolved May 28, 2025, 02:26 PM UTC

    This incident has been resolved.

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