Captivated incident
Intermittent App Slowness Due to Search Performance Degradation
Resolved after 8 hours 40 minutes, affecting app.captivated.works and Message Sending and 1 more, on July 24, 2025.
We’ve implemented a fix to address degraded performance with searching. Initial testing shows improved results, and we are actively monitoring to ensure continued stability.
Affected components
Update timeline
- identified Jul 24, 2025, 01:58 PM UTC
We are currently experiencing degraded performance in parts of the application due to increased load on our search infrastructure. This may result in slower loading times, delayed search results, or occasional timeouts. Our team has identified the issue and is actively working on a resolution. We appreciate your patience and will provide updates as we make progress.
- monitoring Jul 24, 2025, 06:56 PM UTC
We’ve implemented a fix to address degraded performance with searching. Initial testing shows improved results, and we are actively monitoring to ensure continued stability.
- resolved Jul 24, 2025, 10:39 PM UTC
This incident has been resolved.
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