Cappsule incident

Timesheet pages are not accessible

Resolved after 2 hours 38 minutes, affecting Timesheet tracking for JIRA, on December 19, 2024.

investigating Dec 19, 2024, 08:00 AM UTC

We are currently investigating the issue . Some companies can not open the Timesheet pages. A workaround would be to first navigate to the desired module and then refresh the page. It seems to be an Atlassian general problem regarding the marketplace apps so we are connecting with Atlassian support teams to fix the issue

Started
Dec 19, 2024, 08:00 AM UTC
Resolved
Dec 19, 2024, 10:38 AM UTC
Duration
2h 38m
Detected by Pingoru
Dec 19, 2024, 08:00 AM UTC

Affected components

Timesheet tracking for JIRA

Update timeline

  1. investigating Dec 19, 2024, 08:00 AM UTC

    We are currently investigating the issue . Some companies can not open the Timesheet pages. A workaround would be to first navigate to the desired module and then refresh the page. It seems to be an Atlassian general problem regarding the marketplace apps so we are connecting with Atlassian support teams to fix the issue

  2. resolved Dec 19, 2024, 10:38 AM UTC

    This incident has been resolved.

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