Capital Companion Major 7 Apps incident

Errors in Bedrock

Resolved after 1 day 3 hours, affecting API (example), on October 21, 2024.

monitoring Oct 21, 2024, 03:15 PM UTC

Seth put exponential backoff for AI requests in place until AWS provides some extra juice.

Affected components

API (example)

investigating Oct 21, 2024, 01:20 PM UTC

We are experiencing an issue with AWS Bedrock, our cloud model provider. We are investigating the problem and will provide updates.
identified Oct 21, 2024, 02:11 PM UTC

The issue has been identified as a rate-limiting error with our cloud provider, AWS Bedrock. AWS is currently working on a fix.
identified Oct 21, 2024, 03:04 PM UTC

We are continuing to work on a fix for this issue.
monitoring Oct 21, 2024, 03:15 PM UTC

Seth put exponential backoff for AI requests in place until AWS provides some extra juice.
resolved Oct 22, 2024, 04:46 PM UTC

This incident has been resolved.

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