Canva incident

Unable to Add Print Orders to Cart

Major Resolved View vendor source →

Canva experienced a major incident on May 26, 2025, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 11:12 PM UTC
Resolved
May 27, 2025, 01:08 AM UTC
Duration
1h 56m
Detected by Pingoru
May 26, 2025, 11:12 PM UTC

Update timeline

  1. investigating May 26, 2025, 11:12 PM UTC

    We are investigating an issue that's currently cause user to be unable to access, add to cart, or use their carts to print.

  2. monitoring May 26, 2025, 11:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2025, 01:08 AM UTC

    Access to Cart has now been restored. Users are now able to add to cart and use their carts to print.