Canva incident

Users may encounter issues when logging in using email codes.

Major Resolved View vendor source →

Canva experienced a major incident on May 29, 2025, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 03:29 AM UTC
Resolved
May 29, 2025, 06:47 AM UTC
Duration
3h 17m
Detected by Pingoru
May 29, 2025, 03:29 AM UTC

Update timeline

  1. identified May 29, 2025, 03:29 AM UTC

    Some users may encounter problems when logging in using email codes. Our team is actively looking into the issue. We appreciate your patience and will share updates as soon as possible.

  2. resolved May 29, 2025, 06:47 AM UTC

    The issue has been resolved. Users should now be able to log in without any problems. Thanks for your patience!